❯ Do you take insurance?

Most of our clinicians are contracted with Blue Cross/Blue Shield PPO as a provider. This means we are considered in-network if you are a BCBS PPO policy holder. Please check with us about the individual therapist you would like to see to confirm.

Insurance plans considered Out-Of-Network (OON) often still cover for some portion of psychotherapy even if considered out-of-network, and can be upwards of 50-70%. Please direct questions about reimbursement amounts and timeliness to your insurance company. For our out-of-network clients we provide detailed monthly statements that can be used for reimbursement.

❯ What are your fees?

Therapy sessions range from $125-$185 per session depending on the therapist you see. For those experiencing financial hardship we are able to provide sliding scale fees. Please do not hesitate to reach out to us to talk to us about your personal circumstances. Unless otherwise arranged, payment is due at the time of service.

❯ How do I get started?

Call us at 224-801-1700 or email our office manager Janelle at janelle@recoverrestorecounseling.com. We will return your call shortly to discuss next steps.

❯ Is there a cancellation policy?

At Recover Restore Counseling we ask that cancellations be made 48 hours in advance. Except for emergency situations, there is a late cancellation fee of $125 if we are not given sufficient notice. Also note that missed sessions are not reimbursable by insurance, so you are responsible for those charges.

❯ Is my information kept private?

Absolutely! Except where mandated by law (as in the case of child abuse and/or elder abuse or imminent danger to yourself or others), your privacy is very important to us. We take every step necessary to protect your confidentiality so that you can feel safe and supported in your work.